Professional learning for individuals & teams

Professional skills

Problem Solving and Decision Making

Build practical skills in problem definition and evidence gathering and root-cause analysis and options.

Contact us for duration Professional Leadership & Management
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THE BIG PICTURE

About this course

Problem Solving and Decision Making develops your understanding of problem definition and evidence gathering. The learning path connects root-cause analysis and options with decision criteria risk and trade-offs, then brings these ideas together through implementation follow-up and learning. Use the course outline to discuss the scope that fits your role, current experience, and team objectives. A suitable training plan should connect each concept to a relevant work scenario, give you opportunities to explain decisions, and make time for questions and feedback. For certification-related topics, this listing describes training or study support, not an official credential or a claim of authorized training-partner status. Check the current awarding-body requirements and exam version with your advisor. Contact MindClick for the delivery format, teaching language, instructor profile, duration, dates, and a written fee proposal. These details are confirmed for your individual or team inquiry rather than assumed from another provider’s program.

What you’ll learn

  • Explain problem definition and evidence gathering in a practical work context.
  • Make informed choices about root-cause analysis and options.
  • Recognize common pitfalls in decision criteria risk and trade-offs.
  • Connect implementation follow-up and learning to a practical action plan.

A CLEAR PATH FORWARD

Recommended learning plan

2-day learning plan

Learn through a leadership challenge, with focused discussions, practical exercises and work you can take away.

Learning route
2 recommended days
Practical work
2 guided activities
Finish with
A practical review

Take a look at each day. Open a section to see the topics and practical work.

Day 1Problem definition and evidence gathering

What we’ll cover

  • Problem definition
  • Evidence gathering
  • Root-cause analysis
  • Options

Put it into practice

Use a leadership challenge to work through the options, explain your reasoning and compare approaches with the group.

You’ll take away
A practical worksheet and next-step checklist

Day 2Decision criteria risk and trade-offs

What we’ll cover

  • Decision criteria risk
  • Trade-offs
  • Implementation follow-up
  • Learning

Put it into practice

Assess a scenario, rank the risks and choose controls that can be evidenced and monitored.

You’ll take away
A prioritized risk-and-control register

Bring it all together

Rehearse the conversation or decision and leave with a practical action plan.

Prerequisites

  • Choose a real situation you want to handle more effectively. No confidential names or documents are needed.

Confirmed batch starts

Dates confirmed by MindClick. These are start dates, not full course timetables. Session hours, duration, fees, instructors, language, seats and classroom venues are not yet specified.

Choose your country & month Enrollment & payment

Confirmed by MindClick · MC-10851

Starts 2026-10-24

Classroom · Dubai, United Arab Emirates · weekend start

Local date · Asia/Dubai

Venue to be confirmed
Request enrollment
Confirmed by MindClick · MC-10852

Starts 2026-10-24

Classroom · Vienna, Austria · weekend start

Local date · Europe/Vienna

Venue to be confirmed
Request enrollment
Confirmed by MindClick · MC-10853

Starts 2026-10-24

Classroom · Sydney, Australia · weekend start

Local date · Australia/Sydney

Venue to be confirmed
Request enrollment
Confirmed by MindClick · MC-10854

Starts 2026-10-24

Classroom · Brussels, Belgium · weekend start

Local date · Europe/Brussels

Venue to be confirmed
Request enrollment
Confirmed by MindClick · MC-10855

Starts 2026-10-24

Classroom · Manama, Bahrain · weekend start

Local date · Asia/Bahrain

Venue to be confirmed
Request enrollment
Confirmed by MindClick · MC-10856

Starts 2026-10-24

Classroom · São Paulo, Brazil · weekend start

Local date · America/Sao_Paulo

Venue to be confirmed
Request enrollment
View all countries and dates

Frequently asked questions

What does Problem Solving and Decision Making cover?

The course outline covers problem definition and evidence gathering, root-cause analysis and options, decision criteria risk and trade-offs, implementation follow-up and learning. Discuss the depth and emphasis you need with a MindClick advisor.

Can I request this training from the UAE or Saudi Arabia?

Yes. MindClick accepts training inquiries from individuals and teams in the UAE and Saudi Arabia. Confirm online or in-person delivery, the venue if applicable, teaching language, and dates before booking. UAE uses UTC+4; Saudi Arabia uses UTC+3.

Does this listing include an official qualification or exam voucher?

This is a training or study-support listing, not an official qualification award. Certification names identify the subject of preparation, not a partner endorsement. Confirm current eligibility, authorized delivery arrangements where required, and exam-voucher inclusion separately.

What are the fees and duration?

Contact MindClick for a written proposal based on your learning needs and delivery format. Confirm the training fee, applicable taxes, duration, materials, exam fees if relevant, and any additional charges before enrolling.

How do I choose the right starting point?

Share your current role, experience, goals, and preferred learning format. Ask about prerequisites and the current curriculum before booking. Training does not guarantee an exam pass, certification, or employment.

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