Professional skills
Management and Leadership Training
Essential management skills for new leaders
THE BIG PICTURE
About this course
Comprehensive leadership development program covering communication, delegation, motivation, conflict resolution, and performance management. Build confidence and skills for management roles.
What you’ll learn
- Explain self-awareness and leadership choices in a practical work context.
- Make informed choices about communication, delegation and coaching.
- Recognize common pitfalls in motivation, feedback and performance.
- Connect team decisions and conflict resolution to a practical action plan.
A CLEAR PATH FORWARD
Recommended learning plan
Learn through a leadership challenge, with focused discussions, practical exercises and work you can take away.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- A practical review
Take a look at each day. Open a section to see the topics and practical work.
Day 1Self-awareness and leadership choices
What we’ll cover
- Self-awareness
- Leadership choices
Put it into practice
Rehearse a conversation with competing priorities, then use peer feedback to improve your approach.
You’ll take away
A conversation or engagement plan
Day 2Communication, delegation and coaching
What we’ll cover
- Communication
- Delegation
- Coaching
Put it into practice
Rehearse a conversation with competing priorities, then use peer feedback to improve your approach.
You’ll take away
A conversation or engagement plan
Day 3Motivation, feedback and performance
What we’ll cover
- Motivation
- Feedback
- Performance
- Team decisions
- Conflict resolution
Put it into practice
Rehearse a conversation with competing priorities, then use peer feedback to improve your approach.
You’ll take away
A conversation or engagement plan
Bring it all together
Rehearse the conversation or decision and leave with a practical action plan.
Prerequisites
- Choose a real situation you want to handle more effectively. No confidential names or documents are needed.
Confirmed batch starts
Dates confirmed by MindClick. These are start dates, not full course timetables. Session hours, duration, fees, instructors, language, seats and classroom venues are not yet specified.
Choose your country & month Enrollment & payment
Starts 2026-10-17
Classroom · Dubai, United Arab Emirates · weekend start
Local date · Asia/Dubai
Venue to be confirmedStarts 2026-10-17
Classroom · Vienna, Austria · weekend start
Local date · Europe/Vienna
Venue to be confirmedStarts 2026-10-17
Classroom · Sydney, Australia · weekend start
Local date · Australia/Sydney
Venue to be confirmedStarts 2026-10-17
Classroom · Brussels, Belgium · weekend start
Local date · Europe/Brussels
Venue to be confirmedStarts 2026-10-17
Classroom · Manama, Bahrain · weekend start
Local date · Asia/Bahrain
Venue to be confirmedStarts 2026-10-17
Classroom · São Paulo, Brazil · weekend start
Local date · America/Sao_Paulo
Venue to be confirmedFrequently asked questions
What is the format of this training?
We offer both online and in-person training options. Online sessions are conducted via Zoom with interactive features, while in-person classes are held at our training centers across the Middle East.
Is course material included?
Yes, all students receive comprehensive course materials including study guides, practice exams, templates, and access to our online learning portal for 1 year after course completion.
What is your cancellation policy?
You can cancel or reschedule your enrollment up to 14 days before the course start date for a full refund. Cancellations within 14 days are subject to a 25% cancellation fee.
What are the prerequisites for this course?
Prerequisites vary by course level. Generally, foundational courses have no prerequisites, while advanced courses may require prior experience or completion of prerequisite certifications. Check the course details for specific requirements.
Is the exam fee included in the course price?
For most certification courses, the exam fee is included in the course price. However, some advanced certifications may require a separate exam fee. Please check the course details for specific information.
Do you offer group discounts?
Yes, we offer special discounts for corporate groups. Contact our team at corporate@mindclick.com for a customized quote for 3 or more participants.
Will I have access to the instructor after the course?
Yes, you will have access to instructor support via email for 30 days after course completion to help with any questions or clarifications.
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