Certification preparation
SAFe Scrum Master Training in New York
Showing starts assigned to New York. Change country or city · Global course
This 4-day course builds practical Scrum Master facilitation and flow skills at team and programme level through simulations and daily exam practice.
THE BIG PICTURE
About this course
The SAFe Scrum Master (SSM) certification validates the knowledge and skills of Scrum Masters working in a scaled environment. It is awarded by Scaled Agile, Inc., the organisation behind the Scaled Agile Framework. Across four days, you will explore the Scrum Master role in a multi-team setting, from team events and flow to cross-team coordination, PI Planning, Inspect & Adapt, and coaching. You will work through simulations, facilitated exercises, and peer reviews, applying tools such as Kanban for flow, ROAM for risks, team PI Objectives, and improvement experiments. The certification exam is provided by Scaled Agile after completing an authorised SAFe Scrum Master course. It is an online, closed‑book exam with 45 multiple‑choice questions in 90 minutes, and a passing score of 73%. The certification renews annually via SAFe Community membership. Scaled Agile, Inc. owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the Scrum Master role and responsibilities in a scaled environment
- Facilitate key team events and improve flow using Kanban, WIP limits, and metrics
- Prepare teams for effective PI Planning and facilitate dependency and risk management
- Support iteration execution, cross-team coordination, and Inspect & Adapt
- Coach Agile teams towards high performance, psychological safety, and built-in quality
- Apply techniques to identify and remove impediments and escalate system issues
- Create an action plan to support ART execution and continuous improvement
- Practise exam-style questions and complete a mock exam to prepare for SSM assessment
A CLEAR PATH FORWARD
4-day SAFe Scrum Master Training agenda
4 instructor-led days (32 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 4 recommended days
- Practical work
- 4 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Scrum Master fundamentals in a scaled contextIntroducing Scrum in SAFe; role of the Scrum Master
What we’ll cover
- 09:00–09:30 · Course orientation, objectives, and working agreements
- 09:30–10:30 · Agile mindset and Scrum at team and programme level
- 10:45–12:15 · The Scrum Master role and responsibilities in a scaled context
- 13:15–14:15 · Team events: Iteration Planning, Daily Scrum, Review, and Retrospective
- 14:15–15:00 · Kanban and flow basics for Agile teams
- 15:15–16:15 · Overview of the ART, Program Increments, and Scrum of Scrums
- 16:15–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Reflection, action items, and Q&A
Put it into practice
Facilitate a simulated Iteration Planning session for a sample team, defining a realistic Iteration Goal and initial plan. Use Kanban to visualise work and discuss WIP limits.
You’ll take away
Team event facilitation plan
Day 2Preparing and facilitating PI PlanningExperiencing PI Planning; supporting ART execution (setup)
What we’ll cover
- 09:00–09:20 · Recap of Day 1 and warm-up
- 09:20–10:30 · Preparing teams for PI Planning: inputs, roles, and agenda
- 10:45–12:15 · Facilitating PI Planning: dependencies, risks, and ROAM
- 13:15–14:00 · Drafting team PI Objectives and assigning business value
- 14:00–15:00 · Iteration Planning and backlog refinement techniques
- 15:15–16:00 · Coordinating across teams: ART Sync and Scrum of Scrums
- 16:00–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Reflection, parking-lot review, and Q&A
Put it into practice
Run a PI Planning breakout simulation: identify dependencies, raise risks, and produce draft team PI Objectives. Conclude with a confidence vote and ROAM the risks.
You’ll take away
PI Planning facilitation checklist and draft team objectives
Day 3Iteration execution, flow, and continuous improvementFacilitating Iteration Execution; coaching Agile teams
What we’ll cover
- 09:00–09:15 · Recap of Day 2 and plan for the day
- 09:15–10:30 · Iteration execution: facilitating flow, WIP, and bottlenecks
- 10:45–12:15 · Built-in Quality and Definition of Done across teams
- 13:15–14:15 · Coaching for high performance and psychological safety
- 14:15–15:00 · Identifying and removing impediments; escalation paths
- 15:15–16:15 · Inspect & Adapt: problem-solving workshop and metrics
- 16:15–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Reflection, action planning, and Q&A
Put it into practice
Facilitate a team retrospective to surface systemic impediments and define improvement experiments. Create a lightweight metrics set to track flow and quality.
You’ll take away
Impediment removal playbook and improvement backlog
Day 4Supporting ART execution and exam readinessSupporting ART Execution; consolidating exam domains
What we’ll cover
- 09:00–09:15 · Recap of Day 3 and readiness check
- 09:15–10:30 · Supporting ART execution during the PI: objectives tracking and risk
- 10:45–12:15 · DevOps, continuous delivery pipeline, and enabling flow
- 13:15–14:15 · Stakeholder communication and cross-team facilitation
- 14:15–15:00 · Conflict management and coaching stances
- 15:15–16:15 · Full-length mock exam (timed) and group review
- 16:15–17:00 · Exam booking guidance and what to expect on the platform
- 17:00–17:30 · Course retrospective and personal development plan
Put it into practice
Coordinate a simulated ART Sync to review objectives, dependencies, and risks, and propose adjustments. Complete a timed mock exam and analyse results as a group.
You’ll take away
Exam readiness plan and booking checklist
Bring it all together
Certification exam: SAFe Scrum Master (SSM), awarded by Scaled Agile, Inc.. 45 multiple-choice questions, 90 minutes, closed book, online via the SAFe Community platform. Pass mark: 73%. Validity: One year; annual renewal via SAFe Community membership. Every attendee also receives a MindClick certificate of completion for 32 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 4 days, 32 contact hours, issued to every attendee who completes the course.
- SAFe Scrum Master (SSM): issued by Scaled Agile, Inc. when you meet its requirements and pass the exam.
Before you choose your learning route
Certification route: Exam access is provided after completing an authorised SAFe Scrum Master course delivered by a Scaled Agile–certified instructor.
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
Scaled Agile, Inc. owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of Scaled Agile, Inc..
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are required by the awarding body. Recommended: experience working in Agile teams and familiarity with Scrum and Kanban; please bring a laptop for digital materials and practice activities.
Who is this course for?
- Professionals and teams evaluating this subject for their work.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
4 days, 32 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
What is the exam format?
SAFe Scrum Master (SSM): 45 multiple-choice questions, 90 minutes, closed book, online via the SAFe Community platform. Pass mark: 73%. Confirm the current version with the awarding body when you book.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body. Exam access is provided after completing an authorised SAFe Scrum Master course delivered by a Scaled Agile–certified instructor.
Are there prerequisites?
No formal prerequisites are required by the awarding body. Recommended: experience working in Agile teams and familiarity with Scrum and Kanban; please bring a laptop for digital materials and practice activities.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 32 contact hours to every attendee. Scaled Agile, Inc. issues the SAFe Scrum Master (SSM) certification when you pass the exam and meet its requirements. One year; annual renewal via SAFe Community membership.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of Scaled Agile, Inc. The SAFe Scrum Master (SSM) exam is administered by Scaled Agile via the SAFe Community platform.
KEEP EXPLORING
More ways to move forward.
Related training from the course catalog.
Certified ScrumMaster (CSM)
A 2-day course (09:00–17:30) to apply Scrum roles, events, artefacts and servant leadership through scenarios, simulations and exam practice.
Professional Scrum Master (PSM I & II)
A 2-day course to apply Scrum in realistic scenarios, strengthen facilitation and coaching skills, and prepare for PSM I and PSM II exams.
SAFe Agilist Certification (SA)
Over 2 days, build practical SAFe knowledge, practise PI Planning and Lean-Agile leadership, and prepare for the SAFe Agilist (SA) certification exam.
Agile Project Management with Scrum
A 3-day practical course where you apply Scrum to plan, deliver, and inspect work, manage backlogs, and run sprints with hands-on labs.