Professional skills
Agile Digital Services (AgileDS™) in New York
Showing starts assigned to New York. Change country or city · Global course
Over 3 days you learn Agile Digital Services principles and lifecycle, practise core techniques, and prepare for Foundation and Practitioner exams.
THE BIG PICTURE
About this course
Agile Digital Services (AgileDS) is a guidance and certification scheme for designing and delivering digital services using agile ways of working. It is awarded by APMG International, with guidance authored by the Agile Business Consortium. Across three days you explore the AgileDS principles, roles, governance and the end-to-end digital service lifecycle. You work through discovery, alpha, beta and live activities, practise techniques such as user research, personas, backlogs and prioritisation, and apply planning, estimation, risk and measurement to a realistic service scenario. Two exams are available: Foundation checks core concepts and terminology; Practitioner assesses application using scenario-based questions. Exams are arranged through APMG International or an APMG Accredited Training Organisation; you can sit them after the course when ready. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the AgileDS principles and how they guide digital service delivery
- Describe the digital service lifecycle and key activities in discovery, alpha, beta and live
- Identify AgileDS roles, responsibilities and governance touchpoints
- Elicit and structure requirements using user research, personas, epics and user stories
- Prioritise and refine a backlog, estimate work and plan iterative delivery
- Apply approaches for assurance, risk management, quality and change control
- Define meaningful service measures, metrics and benefits for continual improvement
- Practise Foundation and Practitioner-style questions and build a personal exam plan
A CLEAR PATH FORWARD
3-day Agile Digital Services (AgileDS™) agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Principles and lifecycle foundationsPrinciples, lifecycle phases, roles and stakeholders
What we’ll cover
- 09:00–10:30 · Course orientation and AgileDS principles overview
- 10:45–12:15 · Digital service lifecycle: discovery, alpha, beta and live
- 13:15–14:45 · Roles, responsibilities and governance in AgileDS
- 15:00–16:00 · Stakeholders, users, personas and user research approaches
- 16:00–17:00 · Exam-style practice questions: principles and lifecycle
- 17:00–17:30 · Daily review and reading plan
Put it into practice
Map a sample public-facing service across the AgileDS lifecycle and identify key decision points. Draft a simple RACI showing core AgileDS roles for the service.
You’ll take away
Service lifecycle canvas and roles map
Day 2Requirements, planning and deliveryBacklogs, prioritisation, estimation and iterative planning
What we’ll cover
- 09:00–09:30 · Recap of Day 1 and Q&A
- 09:30–10:30 · Backlogs, epics, user stories and acceptance criteria
- 10:45–12:15 · Prioritisation (MoSCoW), estimation and forecasting
- 13:15–14:45 · Planning across discovery, alpha, beta and live
- 15:00–16:00 · Quality, testing approaches and technical considerations
- 16:00–17:00 · Exam-style practice questions: roles, requirements and planning
- 17:00–17:30 · Daily review and action points
Put it into practice
Create user personas and write user stories for the target service. Build and prioritise a product backlog with acceptance criteria using MoSCoW.
You’ll take away
Prioritised product backlog with acceptance criteria
Day 3Assurance, measurement and exam readinessRisk, quality, measurement, governance integration and exam prep
What we’ll cover
- 09:00–09:30 · Recap of Day 2 and Q&A
- 09:30–10:30 · Risk, dependency and change management in AgileDS
- 10:45–12:15 · Measurement, KPIs, value and benefits management
- 13:15–14:45 · Service transition, live operations and continual improvement
- 15:00–16:00 · Practitioner-style scenario workshop and timed mock exam
- 16:00–17:30 · Mock exam debrief, personal study plan and exam booking guidance
Put it into practice
Work through a scenario to identify risks, controls and meaningful service measures. Sit a timed mock exam and reflect on strengths and gaps.
You’ll take away
Completed mock exam and personal exam study plan
Bring it all together
Certification exam: Agile Digital Services (AgileDS) Foundation and Practitioner, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Agile Digital Services (AgileDS) Foundation and Practitioner: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites for Foundation; passing Foundation is normally required before taking Practitioner. Please bring a laptop and a valid photo ID for practice activities and exam arrangements.
Who is this course for?
- Practising project managers.
- Agile team members who work in a Digital Services environment and wish to become Agile Project Managers.
- Agile team members who work in a Digital Services environment and wish to become more impactful team members.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Joining details and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Starts
- Training location
- New York, United States
- Local timezone
- America/New_York
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
No formal prerequisites for Foundation; passing Foundation is normally required before taking Practitioner. Please bring a laptop and a valid photo ID for practice activities and exam arrangements.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Agile Digital Services (AgileDS) Foundation and Practitioner certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of APMG International; APMG International administers the exams.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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