Certification preparation
AI-Empowered SAFe® Scrum Master (SSM) in Al Wakrah
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4-day course to operate as a Scrum Master in a scaled environment, practising PI events, iteration delivery, and AI-assisted facilitation.
THE BIG PICTURE
About this course
AI-Empowered SAFe Scrum Master (SSM) is a professional certification awarded by Scaled Agile, Inc. for Scrum Masters who serve Agile Teams in a scaled context and apply AI appropriately in their work. Across four days you explore team facilitation, planning, flow, and improvement. You will practise Iteration events, participate in a PI Planning simulation, apply CALMR for DevOps, run a six-step problem-solving workshop, and complete hands-on AI prompting labs with a responsible-use review. Activities use SAFe 6.0 terms such as ART Backlog, Team Backlog, PI Objectives, and IP Iteration. The certification exam has 45 multiple-choice questions in 90 minutes with a pass mark of 80%, taken online via the SAFe Community Platform. The credential follows a two-year certification cycle; earn at least 24 CEUs per cycle (12 a year). Scaled Agile, Inc. owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain Scrum in the context of SAFe and the responsibilities of the Agile Team and Scrum Master
- Facilitate Iteration events (Iteration Planning, Team Sync, Iteration Review) to support flow and quality
- Coach collaboration, resolve conflict, and develop high-performing team behaviours
- Plan and execute iterations by refining the Team Backlog, tracking progress, and managing impediments
- Participate effectively in PI Planning by drafting PI Objectives, identifying dependencies and risks, and supporting commitment
- Finish the PI by coaching the IP Iteration and facilitating the six-step problem-solving workshop for Inspect and Adapt
- Apply AI safely to augment the Scrum Master role, using effective prompts and responsible-use guardrails
- Prepare for the SSM exam with daily practice questions and a timed mock, plus a personal study plan
A CLEAR PATH FORWARD
4-day SAFe Scrum Master Training agenda
4 instructor-led days (32 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 4 recommended days
- Practical work
- 4 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Scrum in SAFe and the Scrum Master roleIntroducing Scrum in SAFe; Characterising the role of the Scrum Master; Participating in PI Planning (overview)
What we’ll cover
- 09:00–10:30 · Course kickoff and goals; Introducing Scrum in SAFe: Agile values, roles, and the Agile Team in SAFe
- 10:45–12:15 · SAFe 6.0 overview: ARTs, ART Backlog, Team Backlog, events, and Scrum Master interactions
- 13:15–14:30 · Characterising the Scrum Master role: servant leadership, facilitation stances, collaboration patterns
- 14:45–16:00 · Participating in PI Planning: steps, inputs/outputs, drafting initial team plans and dependencies
- 16:10–17:00 · Facilitating team events in a multi-team context: Iteration Planning, Team Sync, Iteration Review
- 17:00–17:30 · Exam-style practice questions and debrief (Day 1)
Put it into practice
Create a facilitation canvas for Iteration Planning that links Team Backlog items to Iteration goals and quality criteria. Peer review the plan and refine checklists for timing, participation, and outcomes.
You’ll take away
Scrum Master facilitation plan template for core team events
Day 2Iteration execution, flow, and high-performing teamsCharacterising the role of the Scrum Master; Facilitating the Iteration Execution
What we’ll cover
- 09:00–10:30 · Recap and Q&A; coaching high-performing teams, collaboration techniques, and conflict resolution
- 10:45–12:15 · Plan the iteration: shaping Iteration goals from the Team Backlog, acceptance criteria, and capacity balancing
- 13:15–14:30 · Team Sync and flow metrics: WIP limits, cumulative flow, blocker visualisation, and impediment escalation
- 14:45–16:00 · Backlog refinement: story slicing, enablers, Definition of Done, and readiness for Iteration Review
- 16:10–17:00 · CALMR for DevOps and Release on Demand: pipeline overview and how the Scrum Master supports flow
- 17:00–17:30 · Exam-style practice questions and debrief (Day 2)
Put it into practice
Run an Iteration simulation: plan work, conduct a Team Sync, and adapt to emerging impediments using flow metrics. Capture facilitation notes and improvement actions for the next iteration.
You’ll take away
Iteration execution toolkit (Sync agenda, refinement checklist, flow metric sheet)
Day 3PI Planning simulation and responsible AIParticipating in PI Planning; Finishing the PI; Augmenting the Scrum Master Role with AI
What we’ll cover
- 09:00–10:30 · Recap; PI Planning simulation: draft team plans, identify dependencies, and assess risks with ROAM
- 10:45–12:15 · Drafting PI Objectives and business value; aligning with ART Backlog and program vision
- 13:15–14:30 · AI basics and terminology for Scrum Masters; prompt patterns; hands-on prompting to generate facilitation aids
- 14:45–16:00 · Responsible AI: risks, bias, IP, and data protection; guardrails for team use; review against scenarios
- 16:10–17:00 · Finishing the PI: preparing for Inspect and Adapt, IP Iteration planning, and problem-solving workshop setup
- 17:00–17:30 · Exam-style practice questions and debrief (Day 3)
Put it into practice
Facilitate a PI Planning breakout to produce draft PI Objectives, a risk list, and dependency map. In a lab, craft and refine prompts to create event agendas and checklists, then review outputs against responsible-AI guardrails.
You’ll take away
PI Planning pack (draft PI Objectives, risks, dependencies) plus an AI prompt-and-output set with guardrails
Day 4Inspect & Adapt, integration, and exam preparationFinishing the PI; Facilitating the Iteration Execution; Augmenting the Scrum Master Role with AI (integration)
What we’ll cover
- 09:00–10:30 · Recap; six-step problem-solving workshop facilitation and success measures for Inspect and Adapt
- 10:45–12:15 · Coaching the IP Iteration: innovation/spikes, readiness for Release on Demand, improvement backlog
- 13:15–14:30 · End-to-end simulation: Iteration Planning to Iteration Review across a PI cadence with Team Sync checkpoints
- 14:45–16:00 · Augmenting the Scrum Master role with AI: build a prompt library for events, risks, and stakeholder updates
- 16:10–17:00 · Mock exam (timed) and group review of rationales
- 17:00–17:30 · Personal study plan and exam booking guidance on the SAFe Community Platform; course close
Put it into practice
Run an Inspect & Adapt workshop using the six-step problem-solving method and derive improvement items for the next PI. Complete a timed mock exam and agree a personal revision plan and booking steps.
You’ll take away
I&A facilitation guide and personal exam study plan
Bring it all together
Certification exam: AI-Empowered SAFe® Scrum Master (SSM), awarded by Scaled Agile, Inc.. 45 multiple-choice questions, 90 minutes, Online via the SAFe Community Platform. Pass mark: 80%. Validity: Two-year certification cycle; earn at least 24 CEUs per cycle (12 a year). Every attendee also receives a MindClick certificate of completion for 32 contact hours.

What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 4 days, 32 contact hours, issued to every attendee who completes the course.
- AI-Empowered SAFe® Scrum Master (SSM): issued by Scaled Agile, Inc. when you meet its requirements and pass the exam.
Before you choose your learning route
Certification route: Scaled Agile licenses its SAFe courses to certified SAFe Practice Consultants; MindClick is not a Scaled Agile partner, so confirm your exam access route with an advisor before you book.
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
Scaled Agile, Inc. owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of Scaled Agile, Inc..
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ AED 10,280 |
Included |
| Classroom | $4,500 USD ≈ AED 16,530 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are specified by the awarding body. Recommended: familiarity with Agile methods (Scrum or Kanban) and experience working in or with development teams; bring a laptop with a modern web browser (optional access to an AI assistant for labs).
Who is this course for?
- Professionals and teams evaluating this subject for their work.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Al Wakrah, Qatar
- Local timezone
- Asia/Qatar
Joining details and full session timetable to be supplied.
Starts
- Training location
- Al Wakrah, Qatar
- Local timezone
- Asia/Qatar
Joining details and full session timetable to be supplied.
Starts
- Training location
- Al Wakrah, Qatar
- Local timezone
- Asia/Qatar
Joining details and full session timetable to be supplied.
Starts
- Training location
- Al Wakrah, Qatar
- Local timezone
- Asia/Qatar
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
4 days, 32 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
What is the exam format?
AI-Empowered SAFe® Scrum Master (SSM): 45 multiple-choice questions, 90 minutes, Online via the SAFe Community Platform. Pass mark: 80%. Confirm the current version with the awarding body when you book.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body. Scaled Agile licenses its SAFe courses to certified SAFe Practice Consultants; MindClick is not a Scaled Agile partner, so confirm your exam access route with an advisor before you book.
Are there prerequisites?
No formal prerequisites are specified by the awarding body. Recommended: familiarity with Agile methods (Scrum or Kanban) and experience working in or with development teams; bring a laptop with a modern web browser (optional access to an AI assistant for labs).
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 32 contact hours to every attendee. Scaled Agile, Inc. issues the AI-Empowered SAFe® Scrum Master (SSM) certification when you pass the exam and meet its requirements. Two-year certification cycle; earn at least 24 CEUs per cycle (12 a year).
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of Scaled Agile, Inc.; the exam is administered by Scaled Agile via the SAFe Community Platform.
KEEP EXPLORING
More ways to move forward.
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AI-Empowered SAFe® Agilist (Leading SAFe)
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