Certification preparation
Professional Scrum Master Advanced Preparation in Oslo
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A 4-day course where you practise advanced Scrum Master facilitation, coaching, and scenario-based judgement to prepare for the PSM II assessment.
THE BIG PICTURE
About this course
Professional Scrum Master II (PSM II) is an advanced Scrum Master certification awarded by Scrum.org. It recognises the ability to apply Scrum principles and values in complex, real-world situations and to support teams and organisations effectively. Across four days, you explore advanced facilitation, coaching, team self-management, organisational impediments, stakeholder engagement, and flow-based delivery. You will analyse scenarios, run structured exercises, and practise decision-making with peers, linking each technique to your own work. You will create artefacts such as facilitation plans, impediment backlogs, and flow experiments, and receive feedback. The PSM II assessment is purchased and taken online through Scrum.org without the need to attend a course. It is time-limited and scenario-oriented, and Scrum.org certifications do not expire. Check the current Scrum.org page for the latest exam structure and policies. Scrum.org owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Facilitate Scrum events with clear outcomes, appropriate formats, and respectful challenge
- Diagnose Scrum anti-patterns and select responses aligned to empiricism and Scrum values
- Coach Product Owners, Developers, and stakeholders to improve collaboration and accountability
- Build and maintain an impediment backlog and design interventions that address root causes
- Use flow-oriented measures (e.g., cycle time, throughput) to guide incremental improvements
- Navigate multi-team coordination and scaling trade-offs while preserving Scrum’s intent
- Apply effective Scrum Master stances in complex, high-stakes scenarios and explain reasoning
- Prepare a focused study plan and practise exam-style questions for the PSM II assessment
A CLEAR PATH FORWARD
4-day course agenda
4 instructor-led days (32 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 4 recommended days
- Practical work
- 4 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Advanced facilitation and Scrum Master judgementScrum principles and empiricism; facilitation and coaching; Scrum Master stances
What we’ll cover
- 09:00–09:30 · Course orientation, goals, and expectations
- 09:30–10:30 · Scrum principles and empiricism refresh through tricky scenarios
- 10:45–12:15 · Advanced facilitation stances and choosing formats for outcomes
- 13:15–14:15 · Designing effective Sprint Planning and Sprint Reviews for complex work
- 14:30–15:30 · Navigating conflict and psychological safety in Scrum events
- 15:45–16:30 · Diagnosing anti-patterns in the Scrum Master role and responses
- 16:30–17:00 · Exam-style practice questions: event facilitation and empiricism
- 17:00–17:30 · Daily debrief, takeaways, and action items
Put it into practice
Facilitation lab: teams design and run short segments of Sprint Planning and Sprint Review for a complex product scenario. Peers observe, provide structured feedback, and the facilitator iterates once.
You’ll take away
Facilitation plan templates and observation checklist
Day 2Team self-management and organisational obstaclesTeam dynamics and self-management; impediments and organisational change
What we’ll cover
- 09:00–09:30 · Recap of Day 1 and Q&A
- 09:30–10:30 · Self-managing teams: responsibilities, boundaries, and decision rights
- 10:45–12:15 · Systems thinking for impediments and organisational constraints
- 13:15–14:15 · Building and using an impediment backlog with transparency
- 14:30–15:30 · Coaching Product Owner and Developers to improve accountability
- 15:45–16:30 · Measuring outcomes vs outputs; evidence-based change in teams
- 16:30–17:00 · Exam-style practice questions: impediments, self-management, metrics
- 17:00–17:30 · Daily debrief and personal experiment planning
Put it into practice
Impediment mapping workshop: use causal-loop and five-whys analysis to trace a chronic delivery issue to system causes. Prioritise an impediment backlog and propose experiments with expected signals.
You’ll take away
Impediment backlog and intervention canvas
Day 3Coaching stakeholders and improving flowProduct value, delivery, and flow; stakeholder coaching
What we’ll cover
- 09:00–09:30 · Recap of Day 2 and Q&A
- 09:30–10:30 · Flow fundamentals in Scrum: WIP, queues, and variability
- 10:45–12:15 · Using throughput, cycle time, and forecast ranges ethically
- 13:15–14:15 · Coaching stakeholders and PO for value, outcomes, and slicing
- 14:30–15:30 · Integrating complementary practices (Kanban, DevOps) within Scrum
- 15:45–16:30 · Managing external dependencies and cross-team collaboration
- 16:30–17:00 · Exam-style practice questions: flow, value, and stakeholder coaching
- 17:00–17:30 · Daily debrief and refinement of flow experiments
Put it into practice
Flow experiment design: analyse a real backlog, model current cycle time and WIP, and design a small WIP or arrival-policy change. Role-play a stakeholder coaching conversation to agree next steps.
You’ll take away
Flow improvement experiment plan
Day 4Scenario reasoning and preparation planningComplex scenarios and stances; scaling and multi-team; exam readiness
What we’ll cover
- 09:00–09:30 · Recap of Day 3 and Q&A
- 09:30–10:30 · Multi-team Scrum: scaling patterns, trade-offs, and governance risks
- 10:45–12:15 · Complex scenarios: compliance, distributed teams, and legacy constraints
- 13:15–14:15 · Scrum Master stances in tough situations; ethics and professionalism
- 14:30–15:30 · Consolidated scenario reasoning: choose and justify next best actions
- 15:45–16:45 · Timed mock exam (PSM II-style) with individual submission
- 16:45–17:10 · Mock exam debrief, feedback, and study plan adjustments
- 17:10–17:30 · Exam booking guidance, policies, and next steps
Put it into practice
Capstone scenario clinic: rotate through multi-team, compliance, and distributed-team cases, explaining decisions and trade-offs. Conclude with a timed mock exam and targeted review.
You’ll take away
Personal exam study plan and scenario reasoning notes
Bring it all together
Certification exam: Professional Scrum Master II (PSM II), awarded by Scrum.org. Confirm the current exam format with the awarding body when you book. Validity: Does not expire. Every attendee also receives a MindClick certificate of completion for 32 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 4 days, 32 contact hours, issued to every attendee who completes the course.
- Professional Scrum Master II (PSM II): issued by Scrum.org when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
Scrum.org owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of Scrum.org.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ €2,485 |
Included |
| Classroom | $4,500 USD ≈ €3,995 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- Scrum.org sets no formal prerequisites for PSM II, but strong knowledge of the Scrum Guide and experience as a Scrum Master are recommended. Bring a laptop, stable internet for practice quizzes, and a current team scenario you can reference.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
4 days, 32 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
Are there prerequisites?
Scrum.org sets no formal prerequisites for PSM II, but strong knowledge of the Scrum Guide and experience as a Scrum Master are recommended. Bring a laptop, stable internet for practice quizzes, and a current team scenario you can reference.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 32 contact hours to every attendee. Scrum.org issues the Professional Scrum Master II (PSM II) certification when you pass the exam and meet its requirements. Does not expire.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of Scrum.org; Scrum.org administers the PSM II assessment directly.
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