Certification preparation
Facilitation Training and Certification in Oslo
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A 3-day course where you learn to design and run facilitated sessions, practise core tools, and build confidence for the certification exam.
THE BIG PICTURE
About this course
The Facilitation certification is awarded by APMG International and recognises the ability to design, lead, and follow up effective workshops and meetings. It is available at Foundation and Practitioner levels for people who facilitate discussions, decisions, and collaboration. Across three days you will cover the facilitator role, a repeatable facilitation process, planning and agenda design, tools for divergence and convergence, and approaches to group dynamics and conflict. You will apply techniques through role‑plays, case exercises, and peer feedback, and leave with templates you can use at work. Exams for this certification are taken at Foundation and Practitioner levels. You can book exams through APMG International or via an APMG Accredited Training Organisation. The course includes exam practice, a timed mock exam, and guidance on booking your chosen exam. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the facilitator role, behaviours, and ethical considerations
- Plan a facilitated session using clear objectives, scope, and success criteria
- Design agendas that balance divergence, exploration, and convergence
- Apply tools for idea generation, prioritisation, and consensus-building
- Manage participation, handle challenging behaviours, and foster inclusion
- Capture outputs and define follow‑up actions to sustain outcomes
- Adapt facilitation approaches for virtual, hybrid, and cross‑functional groups
- Practise exam‑style questions and complete a mock exam to prepare for assessment
A CLEAR PATH FORWARD
3-day Facilitation Training and Certification agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Foundations of facilitation and core processRole, ethics, process, and session planning
What we’ll cover
- 09:00–09:30 · Course kick‑off, objectives, and introductions
- 09:30–10:45 · Facilitator role, stance, and ethics
- 11:00–12:30 · Facilitation process and workshop lifecycle
- 13:30–14:45 · Planning and scoping a facilitated session
- 15:00–16:00 · Tools for divergence: brainstorming and exploration
- 16:00–17:00 · Tools for convergence: clustering, voting, and prioritisation
- 17:00–17:20 · Exam‑style practice questions: Foundation sampler
- 17:20–17:30 · Daily review and Q&A
Put it into practice
In small groups, design a 90‑minute workshop to clarify objectives and priorities for a new initiative. Run a short segment and receive peer feedback on facilitation behaviours.
You’ll take away
Facilitated session planning canvas
Day 2Group dynamics, techniques, and applied designParticipation, conflict management, techniques, and contexts
What we’ll cover
- 09:00–09:20 · Recap and reflections from Day 1
- 09:20–10:45 · Advanced questioning, listening, and maintaining neutrality
- 11:00–12:30 · Stakeholder analysis and participation design
- 13:30–14:30 · Decision‑making and consensus techniques
- 14:30–15:15 · Facilitating problem‑solving and retrospectives
- 15:30–16:30 · Adapting facilitation for virtual, hybrid, and cross‑functional teams
- 16:30–17:10 · Exam‑style practice questions: scenarios and mini‑cases
- 17:10–17:30 · Daily review and feedback
Put it into practice
Facilitate a contentious prioritisation discussion using structured techniques to surface interests and build agreement. Observers use a checklist to note interventions and impact.
You’ll take away
Consensus technique cheat sheet
Day 3End‑to‑end workshop design, evaluation, and exam practiceIntegrated design, evaluation, mock exam, and next steps
What we’ll cover
- 09:00–09:20 · Recap of Days 1–2 and plan for the day
- 09:20–10:45 · Designing end‑to‑end workshops and detailed agendas
- 11:00–12:00 · Handling challenge, conflict, and inclusion
- 12:00–12:30 · Recording outcomes, evaluation, and follow‑up actions
- 13:30–14:30 · Templates and documentation for facilitation
- 14:30–15:15 · Practitioner‑style scenario walkthrough and discussion
- 15:30–16:30 · Mock exam (timed) and group review of answers
- 16:30–17:30 · Personal action plan, exam booking guidance, and next steps
Put it into practice
Create a complete workshop design for a real work scenario, including objectives, agenda, methods, and evaluation plan. Present your design and receive targeted feedback.
You’ll take away
Personal facilitation improvement plan and exam booking checklist
Bring it all together
Certification exam: Facilitation Training and Certification, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Facilitation Training and Certification: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ €2,485 |
Included |
| Classroom | $4,500 USD ≈ €3,995 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites for the Foundation level. Practitioner typically requires a pass at Foundation. Recommended: experience participating in or leading meetings/workshops. Please bring a photo ID and a laptop or tablet for exercises and practice questions.
Who is this course for?
- Facilitators, Change Managers, Project Managers, and Program Managers.
- Managers and decision-makers responsible for leading constructive meetings that handle complex topics and require creative solutions.
- Individuals seeking fewer meetings in favour of more efficient, collaborative sessions that meet objectives.
- Business Analysts.
- Business Consultants.
- Those in Human Resources and Learning and Development.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Oslo, Norway
- Local timezone
- Europe/Oslo
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
No formal prerequisites for the Foundation level. Practitioner typically requires a pass at Foundation. Recommended: experience participating in or leading meetings/workshops. Please bring a photo ID and a laptop or tablet for exercises and practice questions.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Facilitation Training and Certification certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International. APMG International administers the certification, and exams are booked directly with APMG or via an APMG Accredited Training Organisation.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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