Certification preparation
Agile Coaching Skills (ICP-ACC Preparation) in Canada
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A 2-day course to practise agile coaching stance, facilitation, mentoring and conflict skills, and plan your route toward the ICAgile ICP-ACC.
THE BIG PICTURE
About this course
ICAgile Certified Professional in Agile Coaching (ICP-ACC) is a knowledge-based certification awarded by ICAgile. It recognises understanding and application of the agile coaching mindset, professional coaching skills, facilitation, mentoring, teaching, and team coaching within an agile context. Across two days (09:00–17:30), you will explore coaching stance and ethical boundaries, facilitation and group learning, conflict navigation, team development, and how to design a coaching engagement. You will work with real scenarios, role‑play coaching conversations, and co‑design agreements and workshop plans with feedback. ICP-ACC is not obtained by a standalone exam. ICAgile grants the certification when you complete an ICAgile‑accredited ICP‑ACC course with an authorised instructor who verifies the required learning outcomes; certificates currently do not expire. ICAgile owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the agile coaching mindset, roles, and ethical boundaries
- Apply professional coaching skills: presence, listening levels, and powerful questions
- Structure one‑to‑one coaching conversations using frameworks such as GROW
- Facilitate group learning and collaborative decision‑making with clear designs
- Differentiate when to coach, mentor, teach or consult, and switch stance appropriately
- Diagnose team development and address conflict with constructive techniques
- Design a lightweight coaching agreement and engagement plan for a real team
- Prepare for ICAgile ICP-ACC by mapping prerequisites, selecting an accredited course, and planning your booking
A CLEAR PATH FORWARD
2-day course agenda
2 instructor-led days (16 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 2 recommended days
- Practical work
- 2 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Coaching stance, ethics and core coaching skillsCoaching mindset, ethics, professional coaching, conversations, facilitation
What we’ll cover
- 09:00–09:30 · Welcome, objectives, and working agreement
- 09:30–10:30 · Coaching stance, boundaries, and ethics
- 10:45–12:15 · Coaching presence, listening levels, and powerful questions
- 13:15–14:45 · Coaching conversations (e.g., GROW) and action planning
- 15:00–16:00 · Teaching vs coaching vs mentoring; choosing the stance
- 16:00–16:30 · Exam-style practice questions: ICP-ACC learning outcomes knowledge check
- 16:30–17:30 · Facilitation micro‑practice and feedback
Put it into practice
In triads, practise a coaching conversation on a real workplace scenario while an observer captures behaviours against coaching competencies. Rotate roles and debrief using a structured feedback form.
You’ll take away
Coaching conversation playbook and feedback notes
Day 2Mentoring, facilitation, team development and coaching engagementMentoring, facilitation, team dynamics, conflict, roles, agreements
What we’ll cover
- 09:00–09:20 · Day 1 recap and Q&A
- 09:20–10:30 · Designing coaching agreements and alliances
- 10:45–12:15 · Facilitating collaborative workshops for teams
- 13:15–14:30 · Team development, dynamics, and diagnosing patterns
- 14:30–16:00 · Navigating conflict and coaching agile roles in context
- 16:00–16:30 · Exam-style practice questions: scenarios on ethics, conflict, and facilitation
- 16:30–17:00 · Mock knowledge review and debrief (ICP-ACC learning outcomes)
- 17:00–17:30 · Certification pathway and booking guidance for an ICAgile-accredited course
Put it into practice
In teams, design a lightweight coaching engagement for a chosen team, including an alliance, a 4‑week plan, and one facilitated workshop agenda. Present the plan and receive peer critique focused on ethics and feasibility.
You’ll take away
Draft coaching engagement plan and facilitation outline
Bring it all together
Certification exam: ICAgile Certified Professional in Agile Coaching (ICP-ACC), awarded by ICAgile. Confirm the current exam format with the awarding body when you book. Validity: does not expire. Every attendee also receives a MindClick certificate of completion for 16 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 2 days, 16 contact hours, issued to every attendee who completes the course.
- ICAgile Certified Professional in Agile Coaching (ICP-ACC): issued by ICAgile when you meet its requirements and pass the exam.
Before you choose your learning route
Certification route: Certification is granted by ICAgile upon successful completion of an ICAgile-accredited ICP-ACC course with an authorised instructor; there is no standalone exam voucher.
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
ICAgile owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of ICAgile.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ C$3,985 |
Included |
| Classroom | $4,500 USD ≈ C$6,405 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites from ICAgile. Recommended: familiarity with Agile values and practices and experience working in or with an Agile team. Please bring a laptop and a current coaching or team scenario from your workplace.
Who is this course for?
- Professionals and teams evaluating this subject for their work.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Venue and full session timetable to be supplied.
Starts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Joining details and full session timetable to be supplied.
Starts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Joining details and full session timetable to be supplied.
Starts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Venue and full session timetable to be supplied.
Starts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Venue and full session timetable to be supplied.
Starts
- Training location
- Toronto, Canada
- Local timezone
- America/Toronto
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
2 days, 16 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body. Certification is granted by ICAgile upon successful completion of an ICAgile-accredited ICP-ACC course with an authorised instructor; there is no standalone exam voucher.
Are there prerequisites?
No formal prerequisites from ICAgile. Recommended: familiarity with Agile values and practices and experience working in or with an Agile team. Please bring a laptop and a current coaching or team scenario from your workplace.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 16 contact hours to every attendee. ICAgile issues the ICAgile Certified Professional in Agile Coaching (ICP-ACC) certification when you pass the exam and meet its requirements. does not expire.
Is MindClick an accredited training partner for this certification?
MindClick provides training and preparation and is not an accredited/authorised partner of ICAgile; ICAgile credentials are administered via accredited courses delivered by ICAgile Member Organisations with Authorised Instructors.
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