Professional learning for individuals & teams

Professional skills

Business Process Management

BPM methodology and tools

24 hours Intermediate Business Analysis
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THE BIG PICTURE

About this course

Comprehensive business process management training. Learn process modeling with BPMN, process optimization, automation, and BPM tools. Understand workflow design and continuous process improvement.

What you’ll learn

  • Explain process discovery and scope in a practical work context.
  • Make informed choices about process mapping and performance baselines.
  • Recognize common pitfalls in analysis and process redesign.
  • Connect implementation, controls and improvement to a practical action plan.

A CLEAR PATH FORWARD

Recommended learning plan

3-day learning plan

Learn through a business change request, with focused discussions, practical exercises and work you can take away.

Learning route
3 recommended days
Practical work
3 guided activities
Finish with
A practical review

Take a look at each day. Open a section to see the topics and practical work.

Day 1Process discovery and scope

What we’ll cover

  • Process discovery
  • Scope

Put it into practice

Compare feasible options against objectives and constraints, then make a recommendation with explicit trade-offs.

You’ll take away
A one-page decision brief

Day 2Process mapping and performance baselines

What we’ll cover

  • Process mapping
  • Performance baselines

Put it into practice

Review a workplace case and draft a fair, evidence-based response with clear ownership and follow-up.

You’ll take away
A people-practice action plan

Day 3Analysis and process redesign

What we’ll cover

  • Analysis
  • Process redesign
  • Implementation
  • Controls
  • Improvement

Put it into practice

Map the current way of working, identify friction and test a small improvement before scaling it.

You’ll take away
A process map and improvement experiment

Bring it all together

Present a clear recommendation with requirements, evidence and acceptance criteria.

Before you choose your learning route

Training and certification are separate. Check the awarding body’s entry requirements, assessments and exam fees when choosing your route.

Prerequisites

  • Bring a business problem or process you would like to improve.

Confirmed batch starts

Dates confirmed by MindClick. These are start dates, not full course timetables. Session hours, duration, fees, instructors, language, seats and classroom venues are not yet specified.

Choose your country & month Enrollment & payment

Confirmed by MindClick · MC-801

Starts 2026-10-24

Live online · Dubai, United Arab Emirates · weekend start

Local date · Asia/Dubai

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Confirmed by MindClick · MC-802

Starts 2026-10-24

Live online · Vienna, Austria · weekend start

Local date · Europe/Vienna

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Confirmed by MindClick · MC-803

Starts 2026-10-24

Live online · Sydney, Australia · weekend start

Local date · Australia/Sydney

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Confirmed by MindClick · MC-804

Starts 2026-10-24

Live online · Brussels, Belgium · weekend start

Local date · Europe/Brussels

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Confirmed by MindClick · MC-805

Starts 2026-10-24

Live online · Manama, Bahrain · weekend start

Local date · Asia/Bahrain

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Request enrollment
Confirmed by MindClick · MC-806

Starts 2026-10-24

Live online · São Paulo, Brazil · weekend start

Local date · America/Sao_Paulo

Joining details to be supplied
Request enrollment
View all countries and dates

Frequently asked questions

Is the exam fee included in the course price?

For most certification courses, the exam fee is included in the course price. However, some advanced certifications may require a separate exam fee. Please check the course details for specific information.

What is your cancellation policy?

You can cancel or reschedule your enrollment up to 14 days before the course start date for a full refund. Cancellations within 14 days are subject to a 25% cancellation fee.

Do you offer group discounts?

Yes, we offer special discounts for corporate groups. Contact our team at corporate@mindclick.com for a customized quote for 3 or more participants.

What are the prerequisites for this course?

Prerequisites vary by course level. Generally, foundational courses have no prerequisites, while advanced courses may require prior experience or completion of prerequisite certifications. Check the course details for specific requirements.

Is course material included?

Yes, all students receive comprehensive course materials including study guides, practice exams, templates, and access to our online learning portal for 1 year after course completion.

What is the format of this training?

We offer both online and in-person training options. Online sessions are conducted via Zoom with interactive features, while in-person classes are held at our training centers across the Middle East.

KEEP EXPLORING

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