Certification preparation
DASCIN® Service Automation Framework Certification
Providing a Vendor Neutral Framework for The Adoption of Automation in Business Environments.
THE BIG PICTURE
About this course
The DASCIN Service Automation Framework (SAF) is a comprehensive, vendor-neutral methodology designed to help organizations streamline, optimize, and automate service delivery in the digital era. It provides a structured approach to implementing service automation by defining key principles, processes, and best practices that enable businesses to enhance efficiency, reduce manual effort, and improve customer experiences. The framework takes a holistic view of automation, covering service design, orchestration, integration, governance, and value creation, and also includes Robotic Process Automation as part of broader service automation strategies. By adopting SAF, organizations can build a solid foundation for intelligent service automation whilst maintaining alignment with business objectives, ultimately driving digital transformation and operational excellence. DASCIN® Service Automation Framework Training and Certification. Contact MindClick for the delivery format, teaching language, instructor profile, duration, dates, and a written fee proposal. APMG International owns the certification schemes referenced here and accredits its own Training Organizations. This listing describes training and study support, not an official APMG course or a claim of APMG Accredited Training Organization status. Exams are booked through APMG or an accredited training organization.
What you’ll learn
- Explain the core concepts of DASCIN® Service Automation Framework Certification.
- Apply DASCIN® Service Automation Framework Certification to a relevant work scenario.
- Prepare for the certification exam set by APMG International.
A CLEAR PATH FORWARD
Recommended learning plan
Learn through structured discussion and practical exercises, with time to apply each concept to your own work context.
- Learning route
- 2 recommended days
- Practical work
- 2 guided activities
- Finish with
- A practical review
Take a look at each day. Open a section to see the topics and practical work.
Day 1Service Automation Foundation
What we’ll cover
- Service Automation Foundation
Put it into practice
Work through a guided exercise on this topic, explain your reasoning, and compare your approach with the group.
You’ll take away
A worked example with notes you can reuse at work.
Day 2Robotic Process Automation Foundation
What we’ll cover
- Robotic Process Automation Foundation
Put it into practice
Work through a guided exercise on this topic, explain your reasoning, and compare your approach with the group.
You’ll take away
A worked example with notes you can reuse at work.
Bring it all together
Review your worked examples with the trainer and agree the next steps for your own role.
Before you choose your learning route
APMG International owns the certification schemes referenced here and accredits its own Training Organizations. This listing describes training and study support, not an official APMG course or a claim of APMG Accredited Training Organization status. Exams are booked through APMG or an accredited training organization.
Pricing
| Delivery format | Price per learner |
|---|---|
| Live online | $2,350 USD |
| Classroom | $4,500 USD |
Pricing for India is confirmed separately by an advisor and is not listed here. Singapore and Dubai are the priority classroom markets.
A listed price is not a quotation. Confirm the current fee, taxes, exam inclusion, study materials and any group rate in writing before enrolling.
Prerequisites
- Discuss your current experience and learning goals with an advisor. Check the current APMG International eligibility requirements and exam version before booking.
Who is this course for?
- Process, business, and strategy consultants.
- Operations, IT, business, service, and service delivery managers.
- IT Directors and team leaders.
- Automation architects and engineers.
- Service designers and strategists.
- Enterprise architects.
- Business analysts.
- Application developers.
Confirmed batch starts
Dates confirmed by MindClick. These are start dates, not full course timetables. Session hours, duration, fees, instructors, language, seats and classroom venues are not yet specified.
Choose your country & month Enrollment & payment
Starts 2026-10-18
Live online · Manama, Bahrain · weekday start
Local date · Asia/Bahrain
Joining details to be suppliedStarts 2026-10-18
Live online · Cairo, Egypt · weekday start
Local date · Africa/Cairo
Joining details to be suppliedStarts 2026-10-18
Live online · Kuwait City, Kuwait · weekday start
Local date · Asia/Kuwait
Joining details to be suppliedStarts 2026-10-18
Live online · Muscat, Oman · weekday start
Local date · Asia/Muscat
Joining details to be suppliedStarts 2026-10-18
Live online · Doha, Qatar · weekday start
Local date · Asia/Qatar
Joining details to be suppliedStarts 2026-10-18
Live online · Riyadh, Saudi Arabia · weekday start
Local date · Asia/Riyadh
Joining details to be suppliedFrequently asked questions
Is MindClick an APMG Accredited Training Organization?
No. MindClick provides training and study support on this topic. APMG International accredits its own Training Organizations and does not deliver training itself. Exams are booked through APMG or one of its accredited training organizations.
How do I take the exam?
APMG International administers the exams. You can book directly through the APMG public exam portal, or an accredited training organization may arrange it for you. Confirm the current exam format, language, and fee with APMG before booking.
What does the training cost?
Fees depend on delivery format, group size, language, and location. Request a written proposal and confirm taxes, study materials, and any exam fees before enrolling.
Does training guarantee certification?
No. Training supports preparation, but APMG International sets the exam objectives and pass criteria. Completing training does not guarantee certification, an exam pass, or employment.
What does this course cost?
Outside India this 5-day course is listed at USD 4,500 for classroom delivery and USD 2,350 for live online delivery, per learner. Pricing for India is confirmed separately by an advisor and is not listed here. Confirm taxes, exam fees, study materials and group rates in writing before enrolling; a listed price is not a quotation.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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